Professional Services
The smart receptionist for estate agents, legal and tutoring businesses
A client enquiry doesn’t stop when your team is in a meeting or with a client. Vallamo answers from your own approved information, qualifies the enquiry, and books appointments straight into your calendar.
Answers like your best front-of-house staff, not a script. Books into Google Calendar, Outlook, Cal.com, Calendly and more.
Why professional services businesses lose enquiries
Clients comparing lettings agents, solicitors, or tutors rarely wait for a callback, which makes a missed or badly-handled first message costly.
An enquiry left unanswered often goes to the next name on the list. Prospective clients comparing options rarely wait; they message whoever answers first with a clear, useful reply.
Fee and process questions need precise answers. A vague or wrong answer about fees, process, or availability erodes exactly the trust these businesses depend on.
Your team can’t answer the phone mid-meeting. The moments you’re busiest with clients are the same moments new enquiries are most likely to arrive and least likely to be handled.
Built for how these businesses actually work
The same assistant, tuned to the questions lettings, legal, tutoring and consulting businesses actually get.
Answers from your own approved information
Vallamo’s knowledge bank is built from your website and refined with your team: your services, process, and fees. It answers from what you’ve approved, not a generic script, and when it doesn’t know something, it says so rather than guessing.
Qualifies the enquiry before it reaches you
It can ask the qualifying questions you set, such as budget, timeline, case type, or subject and level, so your team gets a qualified enquiry rather than just a name and number.
Books consultations directly into your calendar
Vallamo reads live availability and writes bookings directly into your calendar of choice, so there’s no double-booking and no back-and-forth to schedule a call.
Never gives advice it isn’t approved to give
It answers only from your approved knowledge bank and routes anything that needs professional judgement, such as legal or financial advice, straight to your team.
Answers out of hours
Website chat, WhatsApp and Instagram DM are answered around the clock, so evening and weekend enquiries are captured rather than lost until Monday.
Every enquiry, transcribed and traceable
Every conversation, booking, and handover is visible in your dashboard as it happens, with the source behind each answer shown in the transcript.
What it never does
It’s built to never invent a fee, a policy, or a piece of advice it hasn’t been given. If a question falls outside its approved knowledge, it says so plainly, offers to take the client’s details, or brings in your team. Your clients are always told they’re speaking with an AI assistant from the first message.
Where it answers
Website chat, WhatsApp, and Instagram DM are live today, so enquiries arriving outside office hours, mid-meeting, or over a weekend get answered the same way a daytime enquiry would. Calls are answered by the same assistant. Your clients are always told they’re speaking with an AI assistant from the first message.
Live in ten minutes, not a project
No developer needed, and nothing the assistant says goes live without your team approving it first.
Point it at your website
Vallamo reads your site and drafts a knowledge bank from your services, process and fees. You review every line before it goes live.
Connect your calendar
Link Google Calendar, Outlook, Cal.com or your system of choice, and map your consultation types once. It books against real availability from day one.
Add one line of code
Paste the snippet into your site and the chat appears in your brand colours. Works on Squarespace, Wix, WordPress and custom sites alike.
Calls while you are with a client
In a meeting or on a call, new enquiries go to voicemail. Calls let Vallamo answer, explain how you work from your approved information, and pass your team a summary of who called and why.
FAQs for professional services
The things estate agents, legal and tutoring business owners ask before trusting an AI with their front desk.
Can it qualify a lead before booking a consultation?
Yes, it can ask the qualifying questions you set (budget, timeline, case type, subject and level) and hand your team a qualified enquiry rather than just a name and number.
Can it give legal or financial advice?
No. It answers only from your approved knowledge bank, such as your services, process and fees, and routes anything that needs professional judgement straight to your team.
Does it work with my existing booking or CRM system?
Vallamo connects to Google Calendar, Outlook, Cal.com, Calendly, Acuity and Square, with new integrations added regularly. If your system isn’t supported yet, it can capture the request and share your booking link instead.
Can it handle enquiries outside office hours?
Yes. Website chat, WhatsApp and Instagram DM are answered around the clock, so evening and weekend enquiries are captured rather than lost until Monday.
Will my clients know they’re talking to an AI?
Yes. The assistant is upfront about what it is from the first message, in line with current AI disclosure requirements, and a client can ask for a person at any point.
See more on the Vallamo Journal
Stories and guides for service businesses.
See it answer your real questions
On a 15-minute call we'll point Vallamo at your website, live, and you can judge the answers for yourself.
Book a demo