Hospitality & Auto
The smart receptionist for hotels, restaurants and garages
Booking and enquiry messages don’t stop when your front desk, kitchen or workshop is busy. Vallamo answers from your own approved information, books straight into the system you already run, and brings in your team the moment a question needs a person.
Answers like your best front-of-house staff, not a script. Books into Google Calendar, Outlook, Cal.com, Calendly and more.
Why hospitality and auto businesses lose enquiries
Guests and customers comparing options rarely wait for a reply, which makes a missed or slow-handled first message costly.
A booking enquiry left unanswered often goes elsewhere. Someone comparing hotels, restaurants or garages rarely waits for a callback; they message the next option on the list.
Availability and pricing questions need precise answers. A vague or wrong answer about a room, a table, or a service slot erodes exactly the trust that turns an enquiry into a booking.
Your team can’t answer the phone mid-service. The moments you’re busiest with guests or customers are the same moments new enquiries are most likely to arrive and least likely to be handled.
Built for how these businesses actually work
The same assistant, tuned to the questions and booking patterns hotels, restaurants, garages and dealerships actually get.
Answers from your own approved information
Vallamo’s knowledge bank is built from your website and refined with your team: rooms, tables, services, and pricing. It answers from what you’ve approved, not a generic script, and when it doesn’t know something, it says so rather than guessing.
Captures special requests and vehicle details
It can capture dietary notes, special requests, or vehicle details alongside the booking, and hand the full detail to your team when it’s complex enough to need a person.
Connects to the booking system you already run
Vallamo reads live availability and writes bookings directly into your calendar of choice, so there’s no double-booking and no second diary for your team to reconcile.
Answers out of hours
Website chat, WhatsApp and Instagram DM are answered around the clock, so evening and out-of-hours enquiries don’t sit unanswered until the next shift.
Hands over the moment it should
Complaints, complex requests, or anything sensitive get routed straight to your team, with an alert so nothing sits unseen.
Every enquiry, transcribed and traceable
Every conversation, booking, and handover is visible in your dashboard as it happens, with the source behind each answer shown in the transcript.
What it never does
It’s built to never invent a price, an availability, or a policy it hasn’t been given. If a question falls outside its approved knowledge, it says so plainly, offers to take the customer’s details, or brings in your team. Your customers are always told they’re speaking with an AI assistant from the first message.
Where it answers
Website chat, WhatsApp, and Instagram DM are live today, so enquiries arriving outside opening hours, mid-service, or over a weekend get answered the same way a daytime enquiry would. Calls are answered by the same assistant. Your customers are always told they’re speaking with an AI assistant from the first message.
Live in ten minutes, not a project
No developer needed, and nothing the assistant says goes live without your team approving it first.
Point it at your website
Vallamo reads your site and drafts a knowledge bank from your rooms, tables, services and pricing. You review every line before it goes live.
Connect your booking system
Link Google Calendar, Outlook, Cal.com or your system of choice, and map your services once. It books against real availability from day one.
Add one line of code
Paste the snippet into your site and the chat appears in your brand colours. Works on Squarespace, Wix, WordPress and custom sites alike.
Calls during service and in the workshop
In the middle of a service or under a car, the phone gets missed. Calls let Vallamo answer, share opening times and approved information, and take the booking request or the details for your team.
FAQs for hotels, restaurants and garages
The things hospitality and auto business owners ask before trusting an AI with their front desk.
Can it handle a booking with special requests?
Yes, it can capture special requests, dietary notes, or vehicle details alongside the booking, and hand the full detail to your team if it’s complex enough to need a person.
Can it explain what’s included in a service or package?
Only from what you’ve approved. If a package, service, or price isn’t in its knowledge bank, it says so and takes the enquiry rather than guessing.
Does it work with my existing booking or scheduling system?
Vallamo connects to Google Calendar, Outlook, Cal.com, Calendly, Acuity and Square, with new integrations added regularly. If your system isn’t supported yet, it can capture the request and share your booking link instead.
Can it handle enquiries outside opening hours?
Yes. Website chat, WhatsApp and Instagram DM are answered around the clock, so evening and out-of-hours enquiries don’t sit unanswered until the next shift.
Will my customers know they’re talking to an AI?
Yes. The assistant is upfront about what it is from the first message, in line with current AI disclosure requirements, and a customer can ask for a person at any point.
Why car dealerships and garages lose enquiries without realising it
A closer look at the details that make the difference.
See it answer your real questions
On a 15-minute call we'll point Vallamo at your website, live, and you can judge the answers for yourself.
Book a demo