One diary for every route in
Direct bookings and marketplace bookings sit in the same diary once the connection is live, so there is no second calendar to reconcile.
Vallamo + Treatwell · Partner access
AI receptionist for Treatwell
Treatwell brings new clients through its marketplace. Vallamo looks after the enquiries that reach you directly, on your website, WhatsApp and Instagram DMs, answering from information you have approved and booking into your Treatwell diary once partner access is in place. We arrange that access with you during onboarding.
Direct enquiries deserve the same care as marketplace bookings
Not every client finds you on Treatwell. Many message your Instagram or website first. Vallamo answers those enquiries straight away and books them into the same diary your marketplace bookings use.
Combined treatments
A manicure with a pedicure, or a cut with a colour, can be booked as one longer appointment instead of two separate ones.
Questions the listing does not answer
Prices, policies and aftercare questions are answered from the information you approved, and anything unclear goes to your team.
How the Treatwell connection works
Treatwell connects to third-party tools through partner access that has to be switched on for your account. Vallamo arranges that with you, so you do not need to apply or do anything technical. We will tell you honestly where it stands.
Tell us you use Treatwell
Mention Treatwell when you book a demo or sign up so the connection can be planned from the start.
We arrange partner access
Treatwell connects through partner access. We handle the request with you during onboarding, so you do not need to do anything technical.
Review your knowledge, then go live
Approve the draft knowledge bank built from your website, test a booking, and switch on your chosen channels.
What your clients see, and what your team sees
Clients have a conversation on your website, WhatsApp or Instagram. They can ask about treatments, request a therapist or stylist and receive a booking confirmation.
Your team keeps using Treatwell as the diary. Once partner access is in place, Vallamo reads availability and writes bookings into the connected account, and its transcript shows what was said and the approved knowledge behind each answer.
Which Treatwell records and fields sync beyond live availability and bookings is confirmed with you during setup, so nothing is promised that your account cannot deliver.
You can compare the supported booking integrations, read about Vallamo for health and beauty, or explore plans and message allowances.
FAQs
The things owners ask before connecting Vallamo to Treatwell, answered straight.
Is Vallamo connected to Treatwell today?
Treatwell connects through partner access, which has to be switched on for your account. We arrange it with you during onboarding. When you book a demo we can tell you where things stand for your business.
Do I have to apply for Treatwell partner access myself?
No. We handle the request with you and keep you updated, so there is nothing technical for your team to do.
How long does partner access take?
The timing depends on Treatwell, so we cannot promise a date. We will tell you honestly where it stands and what happens in the meantime.
Can Vallamo still help while access is being arranged?
Yes. Answering enquiries on your website, WhatsApp and Instagram DMs does not depend on it. Vallamo can answer from your approved knowledge, capture the details of anyone who wants to book and alert your team. Direct booking into Treatwell starts once access is in place.
Does it replace the Treatwell marketplace?
No. Treatwell remains how some clients find you. Vallamo handles the enquiries that come to your own channels and, once connected, books them into the same diary.
Can it book a combined treatment?
Yes, once the connection is live. Vallamo can book a multi-step visit as one longer appointment where your services allow it.
See how Vallamo would handle your enquiries
Bring a real example from your team. We can walk through the questions customers ask, where a person should take over, and how appointments fit your diary.