For salons and studios
Vallamo is an AI receptionist for hair, beauty, barber, nail, lash and brow salons. It responds to Instagram, WhatsApp and website enquiries, checks your existing diary and books the right stylist or specialist for the right appointment length.
Someone messages at 9pm asking whether their preferred stylist has space for a colour appointment. Vallamo checks that stylist’s live availability and can book the configured service without anyone monitoring the inbox.
Parking, opening times, service descriptions and prices can be answered from the details your salon has approved. If a quote depends on hair length or a consultation, the assistant does not guess.
A barber appointment is not the same length as a colour service or a lash infill. Vallamo books the configured service duration and the relevant team member, including longer slots for suitable multi-step services.
Bridal parties, group appointments and patch-test or allergy-related questions may need a person to decide the next step. Vallamo gathers the enquiry and hands it to staff instead of promising a booking it cannot safely make.
A customer can start in an Instagram DM or WhatsApp message and ask about appointments there. Vallamo uses approved salon information and the live diary to progress the conversation.
Teams can see the conversation transcript and the source of each answer, receive instant email alerts for new leads and step into the conversation when needed.
Have you got a cut and colour with Maya after 6pm next week?
I can check Maya’s availability for the cut and colour appointment length. If you need advice about a patch test, I will pass that to the salon team.
Answers are based on the business’s approved website knowledge. Unanswered questions are passed to a person, with the transcript and its source information available to staff.
Vallamo drafts a knowledge bank from your website, usually within minutes. Your team reviews and approves it, then connects a supported booking system or calendar. Appointment availability stays in your existing diary. Explore supported booking integrations or Vallamo pricing.
With colour on a client’s head or clippers in hand, the phone rings out. Calls let Vallamo answer, share your prices and opening times, and take the booking request or the details for your team.
The same approved information as your chat, so a caller hears what your website would say.
Anything it cannot verify goes to your team, with the conversation attached.
The things owners ask before they trust a smart receptionist with their customers, answered straight.
Yes. Vallamo can check the chosen stylist’s live availability and book a service for its configured duration.
Yes. It is suited to appointment-based hair, barber, nail, lash and brow services. Your team approves the descriptions and booking details for its own services.
Yes. Vallamo responds to Instagram DM, WhatsApp and website chat enquiries outside business hours. It does not currently answer phone calls.
Vallamo does not make a medical or allergy judgement. Relevant concerns are sent to a human so the salon can follow its own procedure.
The assistant can collect the details of a group or bridal enquiry. Complex arrangements can be handed to staff rather than automatically confirmed.
No. Vallamo uses a supported booking system or calendar you already have, checking availability and writing bookings there.
Show us how your team takes bookings today. We can discuss your booking system, approved information and the questions that should always reach a person.
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