Location-specific enquiries
A guest asks for an appointment at one branch rather than another. We check your Boulevard location and staff mappings with you before the assistant offers location-specific availability.
Vallamo + Boulevard
AI receptionist for Boulevard
Vallamo is an AI receptionist for salons and spas using Boulevard. It responds to guests on website chat, WhatsApp and Instagram, uses approved service details, and checks the existing diary for the right appointment and professional without creating a separate calendar.
A considered reply for a considered appointment
Premium guests often need more than an immediate time slot. They may have a preferred professional, a specific location or a request involving several people. Vallamo can handle straightforward availability checks while leaving bespoke arrangements to the front desk.
High-value services
Describe only the services and prices your team has approved. Longer or multi-step treatments can be reserved using the appropriate appointment duration.
Concierge-style handover
A couple’s spa visit, an event booking or an unusual request can be passed to staff with the conversation so the guest does not need to explain it again.
Preserve the service standard from enquiry to arrival
Connect the current booking setup
Connect Boulevard and review which locations, professionals and appointment types you want Vallamo to handle.
Give the assistant approved language
Review the website-based draft knowledge bank, including your cancellation terms, service descriptions and tone.
Review guest journeys
Test a named professional, a branch-specific request and a complex group enquiry. Check each resulting Boulevard booking before launch.
What makes this different from another booking button
A guest can ask a question before selecting a service or professional. Vallamo can answer from the business’s approved knowledge, rather than sending the guest to search a booking menu alone.
Straightforward appointments are written into the connected diary. When the request calls for judgement or special arrangements, the assistant takes details and offers a human handover.
For multi-location arrangements, cross-location staff schedules, resource dependencies and advanced Boulevard booking options, we confirm what is supported for your account before launch.
You can compare the supported booking integrations, read about Vallamo for health and beauty, or explore plans and message allowances.
More on booking and customer enquiries
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FAQs
The things owners ask before connecting Vallamo to Boulevard, answered straight.
Does Vallamo replace Boulevard?
No. Boulevard remains the business’s booking system. Vallamo adds a conversational way to handle enquiries and write appointments into the existing diary.
Can guests request a particular professional?
Yes. Vallamo can check live availability for a named professional and book the correct appointment duration. The business should verify its own service and staff mappings during setup.
Can Vallamo handle several Boulevard locations?
Location-specific enquiries can be planned for. How multi-location works depends on your Boulevard account, so we confirm your location mappings and test each branch with you before launching.
Will it invent a price for an expensive service?
No. Prices and policies come only from approved business knowledge. If the information is missing or uncertain, Vallamo can take the enquiry or hand it to a person.
What about VIP or group reservations?
Vallamo can collect the details of a complex request and hand the conversation over to staff. It should not promise a bespoke arrangement that has not been confirmed.
Where can guests contact the assistant?
Vallamo answers on website chat, WhatsApp and Instagram DMs. It does not currently answer phone calls.
See how Vallamo would handle your enquiries
Bring a real example from your team. We can walk through the questions customers ask, where a person should take over, and how appointments fit your diary.