For practitioner-led clinics
Vallamo is an AI receptionist for aesthetic clinics that responds to enquiries on Instagram DM, WhatsApp and website chat using your clinic’s approved information. It can arrange consultations and appointments in the right practitioner’s diary while routing medical concerns to qualified staff.
A prospective patient sends a DM after seeing your work and wants to know how to start. Vallamo can explain your approved consultation and booking process and arrange an available consultation, without recommending a procedure.
Questions about clinic locations, referral steps and published aftercare contact procedures can be answered only where included in your approved information. Any symptom, complication or individual medical question is handed to staff.
A first consultation and an actual treatment may need different appointment types, practitioners and durations. Vallamo books the configured appointment into the matching diary using current availability.
When the client requests a specific practitioner, the assistant checks that person’s availability rather than suggesting an unrelated diary. Longer multi-step treatments can occupy one extended appointment.
Vallamo never diagnoses, advises on contraindications or resolves allergic reactions. Sensitive questions and complaints go to a human.
Your team approves the knowledge bank, can see transcript sources and can take over a conversation live. Instant lead email alerts help staff identify enquiries needing attention.
I saw your results on Instagram. Can I book with your nurse for a first consultation?
I can check consultation availability with the practitioner you requested. If you have a medical suitability question, I will refer it to the clinic team.
Answers are based on the business’s approved website knowledge. Unanswered questions are passed to a person, with the transcript and its source information available to staff.
Vallamo drafts a knowledge bank from your website, usually within minutes. Your team reviews and approves it, then connects a supported booking system or calendar. Appointment availability stays in your existing diary. Explore supported booking integrations or Vallamo pricing.
Prospective clients often ring to ask about a treatment before they book. Calls let Vallamo answer from your approved information, never give clinical advice, and pass your team the details and the conversation.
The same approved information as your chat, so a caller hears what your website would say.
Anything it cannot verify goes to your team, with the conversation attached.
The things owners ask before they trust a smart receptionist with their customers, answered straight.
No. It does not assess medical suitability or recommend procedures. Questions about contraindications, reactions and medical risks are escalated to clinic staff.
Yes. Vallamo can check live availability for the right practitioner and book the appointment in your existing diary.
Yes. Consultation and treatment appointment types can have different durations and practitioners. The correct type must be configured in your connected booking system.
Yes. Instagram DM, WhatsApp and website chat are live enquiry channels. Calls are answered by the same assistant.
Your clinic does. Vallamo builds an initial knowledge draft from your website, and your team reviews and approves it before use.
The assistant does not give medical advice. It passes the concern to a person, along with the conversation for context.
Show us how your team takes bookings today. We can discuss your booking system, approved information and the questions that should always reach a person.
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