For medical spas
Vallamo is an AI receptionist for medspas that answers treatment and consultation enquiries on website chat, WhatsApp and Instagram DM, using information your team has approved. It checks your existing diary for appointments and sends medical suitability questions to staff instead of giving advice.
At 9pm, someone asks if a particular injectable or skin treatment is right for them. Vallamo can explain your published consultation process, but it cannot assess their suitability. It offers the relevant consultation appointment or passes the concern to your team.
If you publish a confirmed consultation fee or treatment price in your approved knowledge, Vallamo can relay it. If the quote depends on clinical assessment or the information is missing, it collects the question rather than supplying a figure.
Vallamo reads live availability in your connected booking system and books the appropriate practitioner for the right duration. A multi-step treatment can be scheduled as one longer appointment.
Optional deposit collection is available on the Growth plan. The appointment goes into your existing system, not a separate Vallamo calendar.
Contraindications, allergic reactions, medical concerns and complaints are handed to the team. The assistant does not offer medical advice or answer questions about treatment safety.
Staff can review conversation transcripts and the approved source behind answers. They can take over live, and new leads can generate instant email alerts.
Could I book a consultation about laser treatment? I have a medical question too.
I can check the consultation times. I cannot advise on medical suitability, so I will pass that question to the clinic team.
Answers are based on the business’s approved website knowledge. Unanswered questions are passed to a person, with the transcript and its source information available to staff.
Vallamo drafts a knowledge bank from your website, usually within minutes. Your team reviews and approves it, then connects a supported booking system or calendar. Appointment availability stays in your existing diary. Explore supported booking integrations or Vallamo pricing.
Many first enquiries are calls: is this treatment right for me, how much is it, can I come in this week? Calls let Vallamo answer from your approved information, offer a consultation, and hand anything clinical to your team.
The same approved information as your chat, so a caller hears what your website would say.
Anything it cannot verify goes to your team, with the conversation attached.
The things owners ask before they trust a smart receptionist with their customers, answered straight.
No. Vallamo does not give medical advice or assess suitability. It refers contraindications, allergic reactions and medical concerns to your clinic team.
Yes. You can offer consultation appointments with the right practitioner and duration in your connected booking system. Vallamo checks live availability before booking.
Vallamo uses only prices in the information your business has reviewed and approved. If the price is unknown or requires an assessment, it says so and passes the question on.
Optional deposit collection is available on the Growth plan. You can review plan details on the pricing page.
Yes. It handles website chat, WhatsApp and Instagram DM enquiries outside opening hours, including consultation booking requests. Calls are answered by the same assistant.
No. Vallamo works with supported booking systems and calendars, checking live availability and writing the appointment into the diary you already use.
Show us how your team takes bookings today. We can discuss your booking system, approved information and the questions that should always reach a person.
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