Medspas
Consultation enquiries, careful price answers, treatment deposits and medical handover.
Health & Beauty
The smart receptionist for clinics, medspas and salons
Enquiries about a consultation, a patch test, or "is this treatment right for me" don't stop when your front desk is with a client. Vallamo answers them from your own approved information, books with the right practitioner or stylist, and brings in your team the moment a question needs a person.
Answers like your best receptionist, not a script. Books into Cliniko, Pabau, Phorest, Boulevard and more.
Your clinicVallamo · AI assistant
Here to helpRight person. Right appointment.Your existing calendar stays the source of truth.
Approved information. A human safety net.
Why health & beauty businesses lose enquiries
Clinics, medspas and salons run on trust as much as timing, which makes a missed or badly-handled first message more costly than in most industries.
01
A booking question left unanswered often becomes a booking made somewhere else. Prospective clients comparing clinics and salons rarely wait for a callback; they message the next name on the list.
02
Pricing and treatment questions need precise answers, not generic ones. A vague or wrong answer about a treatment, contraindication, or price erodes exactly the trust these businesses depend on.
03
Practitioners and stylists can't answer the phone mid-appointment. The moments your team is busiest with clients are the same moments new enquiries are most likely to arrive and least likely to be handled.
Built for how these businesses actually work
The same assistant, tuned to the questions and booking patterns clinics, medspas and salons actually get.
Answers from your own approved information
Vallamo's knowledge bank is built from your website and refined with your team: your treatments, prices, policies, and staff. It answers from what you've approved, not a generic script, and when it doesn't know something, it says so rather than guessing at a price or a medical detail.
Books with the right practitioner or stylist, for the right duration
It knows who does which treatment or service and the days they work, so a booking goes to the right person, for the time that service actually takes. Multi-step treatments and combined visits get booked as a single, longer appointment rather than double-handled.
Connects to the booking system you already run
Vallamo reads live availability and writes bookings directly into Cliniko, Pabau, Phorest, Boulevard, or your calendar of choice, so there's no double-booking and no second diary for your team to reconcile.
Protects sensitive slots with a deposit
For appointments worth protecting, Vallamo can ask for a deposit at the point of booking, turning a soft enquiry into a secured appointment before it has the chance to no-show.
Hands over the moment it should
Contraindications, complaints, or anything sensitive get routed straight to your team, with an alert so nothing sits unseen. You set what always escalates.
Every enquiry, transcribed and traceable
Every conversation, booking, and handover is visible in your dashboard as it happens, with the source behind each answer shown in the transcript, so you can see exactly what your assistant told a prospective client and why.
For clinics, medspas, salons and barbers alike
Consultation questions and patch tests, or a late booking outside opening hours: the same assistant handles both sides of health & beauty precisely, never guessing.
Clinics & medspas
Never invents a medical detail
It's built to never invent a price, a treatment detail, or a policy it hasn't been given. If a question falls outside its approved knowledge, it says so plainly, offers to take the customer's details, or brings in your team.
Routes anything sensitive to a person
Contraindications, sensitive skin conditions, allergic reactions, or anything reading as a medical concern go straight to your team, never answered by the assistant itself.
Salons & barbers
Books outside opening hours
Salon and barber booking enquiries don't stop when the doors close. Vallamo answers on website chat, WhatsApp and Instagram DM around the clock, so evenings and weekends stop being missed opportunities.
Knows your stylists and their services
It books with the right stylist or barber for the right service, and can capture multi-person enquiries such as bridal parties or group bookings, handing you the full detail when it's complex enough to need a person.
One consistent conversation
Where it answers
Website chat, WhatsApp, and Instagram DM are live today, so enquiries arriving outside opening hours, mid-appointment, or over a weekend get answered the same way a daytime enquiry would. Calls are answered by the same assistant. Your customers are always told they're speaking with an AI assistant from the first message.
Website chatWhatsAppInstagram DMCalls
Live in ten minutes, not a project
No developer needed, and nothing the assistant says goes live without your team approving it first.
1
Point it at your website
Vallamo reads your site and drafts a knowledge bank from your treatments, prices, policies and team. You review every line before it goes live.
2
Connect your booking system
Link Cliniko, Pabau, Phorest, Boulevard or your calendar of choice, and map your treatments once. It books against real availability from day one.
3
Add one line of code
Paste the snippet into your site and the chat appears in your brand colours. Works on Squarespace, Wix, WordPress and custom sites alike.
Find your fit
Choose the type of business you run to see the enquiries, appointments and handovers that matter most.
Aesthetic clinics
Practitioner-led consultations, Instagram enquiries and clinical escalation.
Salons
Stylist-specific hair, beauty, barber, nail, lash and brow bookings, even after hours.
Works with your booking system: see Cliniko, Phorest, Pabau, Boulevard and the full list of supported integrations.
Calls
The phone rings while you are mid-treatment
When your hands are busy with a client, the phone goes unanswered, and the person on the other end tries the next clinic. Calls let Vallamo pick up, answer from your approved information, and pass your team a summary.
FAQs for clinics, medspas and salons
The things health & beauty owners ask before trusting an AI with their front desk.
Can it explain contraindications or medical suitability?
No. It's built to route anything that touches on medical suitability, sensitive skin conditions, allergic reactions, or contraindications straight to your team rather than answering itself. You set the words and phrases that always trigger a handover.
Will it quote a price for a treatment it isn't sure about?
No. It only answers from your approved knowledge bank. If a treatment or price isn't in there, it says so and takes the enquiry rather than guessing.
Can it manage a bridal party or a group booking?
Yes, it can capture multi-person enquiries and combined bookings, and hand you the full detail if the booking is complex enough to need a person to finish it.
Does it work with my existing booking system?
Vallamo connects to Cliniko, Phorest, Pabau, Boulevard, Square Appointments, Acuity Scheduling, Calendly, Cal.com, Google Calendar and Microsoft Bookings. It checks live availability and books into your existing diary.
Will my clients know they're talking to an AI?
Yes. The assistant is upfront about what it is from the first message, in line with current AI disclosure requirements, and a client can ask for a person at any point.
From the journal
What does a clinic’s AI receptionist actually need to do?
A closer look at the details that make the difference.
See it answer your real questions
On a 15-minute call we'll point Vallamo at your website, live, and you can judge the answers for yourself.
Book a demo